We would like to show you a description here but the site won’t allow us. SilverSummit Healthplan is on your side and in your community. We have local staff to help you access food, housing, transportation, and more. Talk to our Community Solutions Team to help you make the most of your Medicaid coverage in Nevada. Call Now 1-844-366-2880 Gold and silver can be profitable investments. They are particularly favored during times of high inflation or when there is a fair amount of geopolitical turmoil. Gold and silver ...For Medicaid members in Nevada, the SilverSummit Healthplan app puts your health plan in your pocket. With the app, you can: - Find a healthcare provider or facility. - View your ID card. - Check your My Health Pays balance and history. Experience the power and ease of going mobile with SilverSummit …SilverSummit Healthplan corporate office is located in 2500 N Buffalo Dr Fl 2, Las Vegas, Nevada, 89128, United States and has 90 employees. silversummit healthplan inc. silversummit healthplan. silver summit llc.We also provide behavioral health services, including depression management programs. Ambetter Health offers the following Health Management Programs: Call us at 1-866-263-8134 ( TTY 1-855-868-4945 ). If you have a chronic condition, Ambetter from SilverSummit HealthPlan offers health management programs to help you understand …Register your account now.your SilverSummit ID card available. The operator will need your Member ID number to complete the order. After your order is complete, your item(s) should arrive in 5 to 12 business days. 1 Stay healthy, save money. As a commitment to your health and well-being, SilverSummit HealthPlan offers members an additionalWellcare By Allwell from Silver Summit Health 7700 Forsyth Boulevard Clayton, MO 63105. 1-800-977-7522 (TTY: 711) 1-844-796-6811 (TTY: 711)Activate Your Ambetter Health Online Account. Stay connected to your Ambetter health insurance through your online member account. It’s always available, 24/7 on your computer or smartphone. It’s your one-stop-shop for managing your Ambetter health insurance plan. Access Ambetter Virtual 24/7 Care* to set up convenient …Please contact the sales department at 1-855-700-7985 to schedule an appointment, or complete the form below and a sales representative will contact you. The form fields are loading, please wait. Thank you for your interest in becoming a broker for Ambetter from SilverSummit HealthPlan. Please fill out the form to contact our sales department.SilverSummit Healthplan Member Services . 2500 North Buffalo Drive 2. nd. Fl. Las Vegas, NV 89128 . Fax 1-855-252-0568. Behavioral Health appeals: SilverSummit Healthplan - Appeals . 12515-8 Research Blvd, Suite 400 Austin, TX 78759 . Fax 1-866-714-7991 *You may file a grievance at any time. *You must file an appeal within 60 days …24/7 Nurse Advice Line. Talk to a registered nurse any time of the day or night with this free service. The 24/7 Nurse Advice Line provides quick, reliable advice for medical situations that aren’t life-threatening. Call the Nurse Advice Line any time at 1-866-263-8134 ( TTY 1-855-868-4945 ). Call the 24/7 Nurse Advice Line if you … SilverSummit Healthplan is on your side and in your community. We have local staff to help you access food, housing, transportation, and more. Talk to our Community Solutions Team to help you make the most of your Medicaid coverage in Nevada. Call Now 1-844-366-2880 SilverSummit Healthplan. Attn: Compliance Department. 2500 N. Buffalo Drive, Suite 250. Las Vegas, NV 89128. or contact SilverSummit Healthplan's anonymous and confidential hotline at 1-866-685-8664 or by contacting the Healthplan's Compliance Officer at 1-844-366-2880 or [email protected] be eligible for enrollment with SilverSummit Healthplan, you must be a Nevada resident and live in urban Washoe or urban Clark County. If you are currently enrolled with Nevada Medicaid or Nevada Check Up and you move to these areas, enrollment with a managed care provider is mandatory unless you aged, blind, disabled, or meet certain …Phone Numbers for SilverSummit Healthplan Member Services The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804 …SilverSummit Healthplan is a wholly-owned subsidiary of Centene Corporation, a Fortune 500 company. About Centene Centene is a diversified, multi-national healthcare enterprise that provides a portfolio of services to government-sponsored healthcare programs, focusing on under-insured and uninsured individuals.Some services require prior authorization from SilverSummit Healthplan in order for reimbursement to be issued to the provider. See our Prior Authorization List, which will be posted soon, or use our Prior Authorization Prescreen tool.. Standard prior authorization requests should be submitted for medical necessity review at least five (5) business …Phone Numbers for SilverSummit Healthplan Member Services . The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804 …We know your health is important to you and your family, and it's important to us, too. We have local staff from communities where you live to help you access food, housing, transportation and more. If you have questions, contact us at [email protected] or call us at 1-844-366-2880 …AcariaHealth’s licensed pharmacists are also available to you 24/7 to discuss prescribed therapy and answer any questions regarding medications and supplies. AcariaHealth will work with your current specialty pharmacy provider to seamlessly transition your medications safely and efficiently. To get started, contact us at 1-800-511-5144.SilverSummit Healthplan offers quality healthcare for Nevada Medicaid and Nevada Check Up members with no referrals, same-day mental health appointments, rideshares, local …Ambetter has changed its policy as it relates to required fields on the CMS-1500 claim form. Formerly box 18 was listed as a conditional/optional field. Be the first to know about Ambetter from SilverSummit HealthPlan provider network changes or policy updates in our provider newsroom. Learn more.Reimbursement will be sent to the Plan subscriber (see Help Sheet for definition) at the address Ambetter from SilverSummit Healthplan has on record (To view your address of record, please log on to Ambetter.SilverSummitHealthplan.com or call Member Services at 1-866-263-8134 (TDD/TTY: 1-855-868-4945). On December 9, 2022, SilverSummit Healthplan sent a postcard announcing certain 2023 Enhanced Over-the-Counter (OTC) benefits. Unfortunately, there was a typo in the Member Services phone number listed at the bottom of the postcard. If you have questions regarding your SilverSummit Healthplan benefits, please call (844) 366-2880, TTY (844) 804 ... Behavioral Health services are handled by Silver Summit Health Plan. Musculoskeletal Surgical Services need to be verified by TurningPoint. Effective for dates of service 05/01/2024 forward, Cardiac Surgical Services also need to be verified by TurningPoint. The following services (identifiable by procedure code search) need to be …We care about your health. So we’ve made it easier for you to find information and tools you can use to build a healthier life. Learn about your Ambetter plan benefits, health and wellness tips, money management advice and more. Be sure to check back every month for the latest updates. And get ready for your better health!FROM I silversummit health plan™ Ambetter.SilverSummitHealthplan.com . 2023 Formulary. Effective January 1, 2023Contact us at 1-866-263-8134 and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status. You will only be able to purchase public transportation directly from the agency either in-person or online. Passes can not be purchased through retail ...To be eligible for enrollment with SilverSummit Healthplan, you must be a Nevada resident and live in urban Washoe or urban Clark County. If you are currently enrolled with Nevada Medicaid or Nevada Check Up and you move to these areas, enrollment with a managed care provider is mandatory unless you aged, blind, disabled, or meet certain …SilverSummit Healthplanonly accepts the CMS 1500 (2/12) and CMS 1450 (UB-04) paper claim forms. Other claim form types will be rejected and returned to the provider. Professional providers and medical suppliers complete the CMS 1500 (2/12) form and institutional providers complete the CMS 1450 (UB-04) claim form. SilverSummit …info. Install. About this app. arrow_forward. For Medicaid members in Nevada, the SilverSummit Healthplan app puts your health plan in your pocket. With the app, you can: - Find a healthcare...Choosing an Ambetter HSA (2024) health plan gives you the option of pairing it with an HSA from Fidelity. Follow the steps below to set up your account. Contact your bank (or Fidelity, see above) to ask about opening an HSA. Decide how much you want to contribute to your HSA. For 2024, the maximum IRS contribution is $4,150 for individuals and ...When it comes to precious metals, silver is one of the most popular choices. It is a great investment option for those looking to diversify their portfolio and hedge against inflat...We would like to show you a description here but the site won’t allow us.Hours of Operation: From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.Welcome to Ambetter from SilverSummit Healthplan (“Ambetter”). Thank you for participating in our network of participating physicians, hospitals, and other healthcare professionals. Ambetter is a Qualified Health Plan (QHP) as defined in the Affordable Care Act (ACA). Ambetter will be日本語 (Japanese): ご自身やあなたが介護している他の人が、Ambetter from SilverSummit Healthplanについてご質問をお持ちの場合、英語に自信がなくても無料かつタイムリーにご希望の言語でヘルプや情報を得ることができます。. ご自身や、あなたが介護している他の ...Contact us at 1-866-263-8134 and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status. You will only be able to purchase public transportation directly from the agency either in-person or online. Passes can not be purchased through retail ... Learn about the benefits and services SilverSummit Healthplan offers to Nevada Medicaid members, such as My Health Pays® Rewards, value added benefits, pharmacy benefits, behavioral health, and more. Find out how to access quality care and save money with SilverSummit. Prior Authorization for Services. Sometimes, we need to approve medical services before you receive them. This process is known as prior authorization. Prior authorization means that we have pre-approved a medical service. To see if a service requires authorization, check with your Primary Care Provider (PCP), the …Call us at 1-866-263-8134 ( TTY 1-855-868-4945) or contact your broker directly. Remember to check Ambetter Health's 2024 Preferred Drug List for all covered drug updates. Great coverage and benefits just for you. As an Ambetter Health member, you have access to a variety of benefits. Your Ambetter Onli. ne Member Account. Your Ambetter online member account is a powerful tool you can use anytime to manage your insurance plan. There, you can find information about your Ambetter coverage, access options for care and much more — all in one place. Your Ambetter online member account puts you in control of your health plan. 2024 Provider and Billing Manual (PDF) 2023 Provider and Billing Manual (PDF) Quick Reference Guide (PDF) ICD-10 Information. Payspan (PDF) Secure Portal (PDF) Claim Dispute Form (PDF) No Surprises Act Open Negotiation Form (PDF) Non-Formulary And Step Therapy Exception Request Form (PDF)Behavioral Health services are handled by Silver Summit Health Plan. Musculoskeletal Surgical Services need to be verified by TurningPoint. Effective for dates of service 05/01/2024 forward, Cardiac Surgical Services also need to be verified by TurningPoint. The following services (identifiable by procedure code search) need to be …On December 9, 2022, SilverSummit Healthplan sent a postcard announcing certain 2023 Enhanced Over-the-Counter (OTC) benefits. Unfortunately, there was a typo in the Member Services phone number listed at the bottom of the postcard. If you have questions regarding your SilverSummit Healthplan benefits, please call (844) 366-2880, TTY (844) 804 ...SilverSummit Healthplan P.O. Box 5090 Farmington, MO 63640-5090 SilverSummit Healthplan will make reasonable efforts to resolve this request within 30 calendar days of receipt. Based upon the information submitted, we will either uphold our original decision (if we uphold our original decision, we will If you want to know if a service needs authorization, you can call Member Services. The phone number is 1-844-366-2880, TTY: 1-844-804-6086, Relay 711. There is more information about this later in the handbook. See the “Prior Authorization for Services” section. Phone Numbers for SilverSummit Healthplan Member Services The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804 …Use your 1095-A to file Form 8962 with your tax return. These two forms will determine the amount of your tax credit. If you file a paper return, you can get Form 8962 here. Using these two forms to file your taxes correctly and on time is very important! If you don't, you may lose your tax credit, resulting in higher premiums …The Summit County Sheriff’s Office maintains a current inmate roster on their website at sheriff.summitoh.net. A PDF roster is accessible under the Corrections/Jail section of The ...Contact us at 1-866-263-8134 ( TTY 1-855-868-4945) and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status. **Formerly known as Ambetter Telehealth. Cost sharing may apply when using Virtual 24/7 Care.Hours of Operation: From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.Summit Tires is a private brand tire that is made by tire factories that make many different brands. Summit Tires have been in production since 1974 and its tires are available in ...Eric Schmacker Roadtrip Nation interview, President & CEO, Silver Summit Health Plan - My job is to lead the organization in the execution of our mission, ...SilverSummit Healthplan’s Clinical Practice and Preventive Health Guidelines are listed below. All guidelines are reviewed annually and when new scientific evidence or national standards are published, approved by SiverSummit’s Quality Improvement Committee, and disseminated to providers via SiverSummit’s Provider newsletter …The Ai X Summit will teach you how to apply AI across your organization so you can leverage it for online marketing, cybersecurity and threat detection, and much more. Artificial I...Contact us at 1-866-263-8134 and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status. You will only be able to purchase public transportation directly from the agency either in-person or online. Passes can not be purchased through retail ...Please contact the sales department at 1-855-700-7985 to schedule an appointment, or complete the form below and a sales representative will contact you. The form fields are loading, please wait. Thank you for your interest in becoming a broker for Ambetter from SilverSummit HealthPlan. Please fill out the form to contact our sales department.Ambetter from SilverSummit Healthplan is underwritten by SilverSummit Healthplan, Inc., which is a Qualified Health Plan issuer in the Health Insurance Marketplace.The Ambetter from SilverSummit Healthplan Formulary, or Preferred Drug List, is a guide to available brand and generic drugs that are approved by the Food and Drug Administration (FDA) and covered through your prescription drug benefit. Generic drugs have the same active ingredients as their brand name counterparts and should bePhone Numbers for SilverSummit Healthplan Member Services . The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804 …Upcoming Maintenance. Our websites and portals will be undergoing maintenance and may be unavailable between 8:00am CT and 2:00pm CT on Sunday, 3/17.Sep 14, 2023 ... Custom Ink Group Health Plan; Electrical Workers Health & Welfare Plan for ... SilverSummit Healthplan - Medicaid HMO***; TRICARE - Health Net ...Feb 14, 2024 · Wednesday, March 13, 2024 - Applications Due by 5:00 p.m. to [email protected]. April 2024 - Awardee Notification. Successful applicants will be notified via email and posted on our website. May 1 - December 31, 2024 - Program Operation. August 31, 2024 - Mid-Year Program Outcome Report Due. The worth of a 1954 silver coin depends on the type of coin and its condition. Common 1954 silver coins are the Roosevelt dime, Washington quarter and Franklin half dollar.SilverSummit Healthplan gets you access to a large network of doctors and specialists in Nevada. So you can get the care you need close to home. Our local staff can help you make the most of your Medicaid coverage. Call Now 1-844-366-2880Contact us at 1-866-263-8134 ( TTY 1-855-868-4945) and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status. Use your member account to download your ID card, activate your My Health Pays® rewards account and more with … Interested in joining our network as a SilverSummit Healthplan provider to help Nevada Medicaid members? Contact us and get started today. ... Choose SilverSummit ... Phone Numbers for SilverSummit Healthplan Member Services The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804-6086). AcariaHealth’s licensed pharmacists are also available to you 24/7 to discuss prescribed therapy and answer any questions regarding medications and supplies. AcariaHealth will work with your current specialty pharmacy provider to seamlessly transition your medications safely and efficiently. To get started, contact us at 1-800-511-5144. Musculoskeletal Services Procedures need to be verified by TurningPoint. Medical Oncology, Hematology, Urology, Surgical Oncology, Neurological Oncology, Gynecologic Oncology, and Radiation Oncology will submit their chemotherapy prior authorizations through New Century Health (Effective 11/1/23). Non-participating providers must submit Prior ... Manage your Ambetter insurance plan anytime with your online member account. Find information about your coverage, access care options, pay premium, get virtual 24/7 care …The Ambetter from SilverSummit Healthplan Formulary, or Preferred Drug List, is a guide to available brand and generic drugs that are approved by the Food and Drug Administration (FDA) and covered through your prescription drug benefit. Generic drugs have the same active ingredients as their brand name counterparts and should beCall us at 1-866-263-8134 ( TTY 1-855-868-4945) or contact your broker directly. Remember to check Ambetter Health's 2024 Preferred Drug List for all covered drug updates. Great coverage and benefits just for you. As an Ambetter Health member, you have access to a variety of benefits.Part C (and Part B Drugs) Appeal: Wellcare By Allwell. Part C Appeals. Medicare Operations. 7700 Forsyth Blvd. Saint Louis, MO 63105. Fax: 1-844-273-2671.Dec 1, 2021 ... Nevada Members transitioning from Managed Care Plans: Anthem BCBS, Health. Plan of Nevada and Silver Summit Health Plan. As we prepare to go ...Scan code to learn more about all of these free extra benefits and our Dollar Rewards Program or call Member Services at 1-844-366-2880. Mental Health Services. Same Day Access and immediate access to crisis and triage services. Housing assistance Chemical dependency assessments.If you’re a member of Ambetter, you have access to coverage with Allwell - a Medicare Advantage plan offered from Silver Summit Healthplan. With Allwell, you’ll get the same local service and member experience you’ve come to know, plus more: Affordable healthcare coverage. Benefits you need to take good care of yourself.Glassdoor gives you an inside look at what it's like to work at SilverSummit Healthplan, including salaries, reviews, office photos, and more. This is the SilverSummit Healthplan company profile. All content is posted anonymously by employees working at SilverSummit Healthplan. See what employees say it's like to work at SilverSummit Healthplan.Hours of Operation: From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.There are no co-pays with SilverSummit Healthplan. Learn more about Nevada Medicaid today. Skip to Main Content. 1-844-366-2880; Home; Find a Provider; Login; Careers; Contact Us; language. English; Español ... Choose SilverSummit; Contact Us. SEARCH MENU. Go! 1-844-366-2880; Home; Find a Provider; Login; Careers; Contact Us; … Member Resources. SilverSummit Healthplan is committed to providing our Members with the resources they need to ensure the best possible care. In this section, we provide information and resources. This includes the member handbook, forms, and more. If you need help understanding any of the information, please call us at 1-844-366-2880 (TTY/TDD ... SilverSummit Healthplan empowers its members to be active participants in their health and wellbeing which supports their mission of improving the quality of ...Authorized Agent for Silver Summit Health Plans 600×200. Individual and Family Health Insurance in Las Vegas, Nevada. Share this post ...On December 9, 2022, SilverSummit Healthplan sent a postcard announcing certain 2023 Enhanced Over-the-Counter (OTC) benefits. Unfortunately, there was a typo in the Member Services phone number listed at the bottom of the postcard. If you have questions regarding your SilverSummit Healthplan benefits, please call (844) 366-2880, TTY (844) 804 ...
your SilverSummit ID card available. The operator will need your Member ID number to complete the order. After your order is complete, your item(s) should arrive in 5 to 12 business days. 1 Stay healthy, save money. As a commitment to your health and well-being, SilverSummit HealthPlan offers members an additional. Findit parts
If you want to know if a service needs authorization, you can call Member Services. The phone number is 1-844-366-2880, TTY: 1-844-804-6086, Relay 711. There is more information about this later in the handbook. See the “Prior Authorization for Services” section. Prior Authorization for Services. Sometimes, we need to approve medical services before you receive them. This process is known as prior authorization. Prior authorization means that we have pre-approved a medical service. To see if a service requires authorization, check with your Primary Care Provider (PCP), the … What you need to know: Check Your Application Status! If you have Medicaid coverage, don’t risk losing your Medicare Advantage Dual Special Needs Plan (D-SNP) and Medicaid benefits. Welcome to Wellcare By Allwell's new Medicare Advantage website. We are simplifying Medicare so you can choose and use an affordable local plan that will help you ... Open enrollment for the Health Insurance Marketplace for Nevada runs from Nov. 1, 2023, through Jan. 15, 2024. Ambetter from SilverSummit Healthplan offers its members access to quality care ...Prior Authorization Request Forms for Specialty Drugs. Please select "View All" in order to see a list of Prior Authorization Forms, or use the search bar below: If you need to submit a prior authorization request form for a specialty drug, use the Ambetter from SilverSummit HealthPlan search tool to find the right form.HEDIS (Healthcare Effectiveness Data and Information Set) HEDIS is a set of standardized performance measures developed by the National Committee for Quality Assurance (NCQA) which allows comparison across health plans. Through HEDIS, NCQA holds SilverSummit Healthplan accountable for the timeliness and quality of healthcare …Are you a provider of SilverSummit Healthplan, a quality health insurance plan for people in Nevada? Do you want to know how to bill for your services, submit claims, and get paid? If so, you should download the 2022 Provider Billing Manual, a comprehensive guide that covers all the policies and procedures you need to …Medicaid Manuals. Provider Medicaid Manual - 2024 (PDF) Provider Medicaid Manual - 2023 (PDF) Provider Billing Manual - 2023 (PDF) Provider Medicaid Manual - 2022 (PDF) Provider Billing Manual - 2022 (PDF) Provider Medicaid Manual 2021 (PDF) SilverSummit Healthplan is on your side and in your community. We have local staff to help you access food, housing, transportation, and more. Talk to our Community Solutions Team to help you make the most of your Medicaid coverage in Nevada. Call Now 1-844-366-2880 Start Coverage. After you enroll and pay your first month’s premium, you’ll receive your Ambetter Health welcome information. This will include your new Ambetter Health ID Card! Then you’re covered! Enrolling in an Ambetter from SilverSummit HealthPlan health insurance plan is simple. You can compare and shop for plans …Phone Numbers for SilverSummit Healthplan Member Services . The phone and fax lines listed in the Prior Authorization Process section are dedicated to clinicians requesting PA medication items only. Members cannot be assisted if they call the PA toll-free number. SilverSummit Member Services may be reached at 1-844-366-2880 (TTY 1-844-804 …When SilverSummit members go to the doctor and do other healthy activities, they earn reward dollars they can spend at Walmart on groceries, clothing, electronics, school supplies, appliances, sports equipment, and other things they need. * Become a member today and start earning rewards while managing your health.We would like to show you a description here but the site won’t allow us.Take charge of your health with Ambetter benefits and services from SilverSummit HealthPlan. Access our 24/7 nurse advice line, rewards program, and more. Learn more.Every Ambetter insurance plan offers all of your Essential Health Benefits: Emergency services, outpatient or ambulatory services, preventive and wellness services, maternity and newborn care, pediatric services, mental health and substance abuse services, laboratory services, prescription drugs, therapy services (such as physical therapy) and ... Member Resources. SilverSummit Healthplan is committed to providing our Members with the resources they need to ensure the best possible care. In this section, we provide information and resources. This includes the member handbook, forms, and more. If you need help understanding any of the information, please call us at 1-844-366-2880 (TTY/TDD ... When SilverSummit members go to the doctor and do other healthy activities, they earn reward dollars they can spend at Walmart on groceries, clothing, electronics, school supplies, appliances, sports equipment, and other things they need. * Become a member today and start earning rewards while managing your health.Hours of Operation: From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays..